About us

When a century of hospitality know-how meets decades of aviation acumen, the result is a peerless provider of innovative culinary solutions for the world's leading airlines. A joint venture between Indian Hotels Company Limited (IHCL) and SATS Limited, TajSATS has over 45 years of expertise as India's largest airline catering company and is a proud member of India's largest conglomerate — the Tata Group. Currently the market leader in Airline catering in India, TajSATS has kept pace with the evolving demands of the industry. Responding to the ever-growing demand for quality in-flight catering, it has expanded its network of kitchens whilst keeping pace with the latest in food safety standards.

45+

Million meals crafted annually

1,25,000+

Meals delivered on-board daily

40+

International Airlines and Domestic Carriers

Preferred
Catering Partner

for Starbucks in India

Exclusive
Catering Partner

For Air Vistara

Strengthening Growth

TajSATS proudly fulfils its unwavering commitment to enriching lives, driven by a responsibility to uphold the high standards it believes in; from food safety, reliability and consistency, to speed and superior service. Today, TajSATS is the preferred partner for premier international airlines, domestic carriers and charter companies.

TajSATS has also grown beyond its aviation origins with its brand – ANUKA, which caters to a diverse customer base off the tarmac, with global coffee chains, multinational corporations and Quick Service Restaurants in its portfolio of clients.

Delight in Delivering Value

Trust and authenticity with a 'customer-first' philosophy has earned TajSATS a sterling reputation and a market-leading portfolio. It selected from amongst 250+ on-board catering facilities in 70 countries, to win the prestigious QSAI 2018 Worldwide Platinum Award and QSAI Gold Award, Asia for Excellence in Catering Quality.

It is a testimony to TajSATS’ exemplary effort to diligently offer safe food that meets the highest quality expectations. Built upon the tenets of trust and authenticity, TajSATS has a robust ethos of consistently delivering great value to its discerning customers.

Excellence in Curation

TajSATS' Vision of Excellence, ‘Enriching Lives through Innovative Food Solutions’ enables it to continually scale greater heights Its distinctive combination of creativity, innovation and excellence in the culinary domain has made it a force to reckon with.

The company invests in the best raw materials and leverages the creativity of its talented culinary team, who curate and prepare superior culinary solutions for their guests. Above all, the innovative menus and exceptional variety of cuisine has grown with the discerning tastes of the modern clientele.

Belief in Sustainable Growth

TajSATS’ commitment to responsibly creating value for stakeholders, communities, and the planet, will always remain fundamental to its strategy. TajSATS strives to nurture a culture of responsibility and care towards the planet.

TajSATS continually works towards contributing to the preservation of the environment in a meaningful way by ensuring that natural resources are used judiciously and waste is reduced.

OUR VISION

Enriching lives through innovative food solutions.

TajSATS is powered by a passion for delivering innovative food solutions. Our unwavering commitment to enriching lives is driven by a shared responsibility to uphold the high standards we believe in – from food safety, reliability and consistency to speed and superior service.

These values, coupled with a progressive mindset, impel us to embrace technology, push boundaries and unlock the potential of the food industry.

OUR VALUES

Our beliefs inspire everything we do.

We believe in culinary innovation.

We are passionate about delighting customers. We infuse every dish with creativity and innovation.

We believe in the highest standards of food safety and quality.

We are industry leaders in food safety standards and processes. We never compromise on hygiene.

We believe in operational excellence.

We deliver on time, every time. We possess a verified track record of optimal operational efficiency.

We believe in service integrity.

We are fair, honest and transparent in everything we do. We deliver exceptional service experiences.

We believe in environmental and social responsibility.

We are committed to minimising our environmental footprint. We better the communities we serve.

BRAND PROMISE

Enriching Lives

The TajSATS brand is defined by four key pillars, or ‘traits’. These define who we are and how we enrich the lives of those around us.

BOLD LEADERS

A respected and esteemed voice, we lead by example and drive progressive change in the food industry. We are dynamic, thoughtful and empower our companies and talents to consistently deliver value to our partners.

CHANGE MAKERS

We enrich lives by making a positive, meaningful difference in all that we do – be it people, process or product. This ethos powers us to be truly customer-centric and think innovatively in order to delight our customers.

EMPOWER & INSPIRE

We drive change by empowering people (customers, shareholders and employees) with knowledge, opportunities and awareness; inspiring them to create a better future.

MINDFUL CITIZENS

We are mindful and responsible citizens, passionate about minimising our environmental footprint as well as bettering the communities and societies we engage with.

tajsats journey

1976

Taj Flight Kitchen is created by the Taj Group, with its first unit in Mumbai.

1982

Taj Flight Kitchen opens a new unit in Delhi.

1987

Taj Flight Kitchen changes its name to Taj Air Caterers.

1996

A new unit is opened in Kolkata, and an additional kitchen is commissioned in Mumbai.

1999

A new unit is opened in Chennai (Taj Madras Flight Kitchen).

2001

Taj Air Caterers enters a joint venture with SATS. TajSATS Air Catering Limited (TSACL) is formed.

2008

A new unit is opened in Bengaluru.

A new unit is opened in Goa.

2019

The brand unveils its new logo.

TajSATS has six units across the country.

Taj Madras Flight Kitchen becomes a wholly owned subsidiary of TajSATS.